Crew Neck Sweatshirt (Black / Silver)

Product Details

• Size Guide

  • Unsure What Size To Get?

    

    Online sizing is one of those tricky things which is why we have designed a guide for you above.  

     

    We do all come in different shapes and sizes and so if you are still unsure, please do drop us an email at hello@bornnouli.com and we will be more than happy to help, to try and ensure you find your perfect fit!  

    Team Born Nouli x 

     

     

• Returns

  •  

    REFUNDS:

    We trust you will be delighted with your Born Nouli purchase but if you are not completely satisfied, please post your goods back to us within 14 days including your name and order number and reason for return inside the package.

    Our returns address is : Born Nouli Returns, PO BOX 10590, Newark, NG24 9PA 

    If approved (if the goods still have tags, are unworn and in perfect condition) your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.  Please allow a week from receipt of parcel before the refund is completed.

    Unfortunately we cannot accept any returns which are found to have make-up stains, are washed or have any noticeable smells or marks (including sweat marks) on the garment.

     

    EXCHANGES:

    Please return the garment to us with a note detailing what you would like to exchange your purchase for.

    The items must be sent back in perfect condition – unworn, in saleable condition with their original tags and packaging.

    Returns Address : Born Nouli Returns, PO BOX 10590, Newark, NG24 9PA

    All items returned to us are at your own risk, so we recommend using a recorded postal service. Please note, we recommend Royal Mail as some courier companies do not delivery to PO BOX addresses. 

    Once your return is received, has been inspected, your exchange will be processed.  Please allow 3 days from receipt of parcel to dispatch.

    WHAT IF MY ORDER IS DAMAGED OR WRONG?

    Please get in touch via orders@bornnouli.com and we can personally and quickly assist you. We'd hate to think you were unhappy and we'll do everything we can to help!

     

• Delivery

  • Which delivery services do you use and how long will it be until I receive my order?

    All orders are sent via Royal Mail and we aim to dispatch orders within 24 hours (excluding weekends and public holidays).

    The cut off time for orders is 12pm (GMT) to meet the below delivery time frames, any orders placed after 1pm will be processed the next working day.

    Delivery options are as follows:

    • UK Standard Delivery - FREE (3-4 working days)

    International Buyers – Please Note:

    Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

    Help! I haven’t received my order!

    Please do contact us at orders@bornnouli.com if you have not received your order within the time frame listed above and we'll do everything we can to help.