Which delivery services do you use and how long will it be until I receive my order?
All orders are sent via Royal Mail and we aim to dispatch orders within 24 hours (excluding weekends and public holidays).
The cut off time for orders is 1pm (GMT) to meet the below delivery time frames, any orders placed after 1pm will be processed the next working day.
Delivery options are as follows:
- UK Standard Delivery –Orders Under £90.00 - £3.95 (3-4 working days)
- UK Standard Delivery - Orders Over £90.00 - FREE (3-4 working days)
- UK Next Working Day (Tracked & Sign For) – Any order £7.25
- Europe Standard – Orders Under £90.00 - £4.95 (7-10 working days)
- Europe Standard - Orders Over £90.00 - FREE
- International Delivery– Orders Under £90.00 - £6.95 (Up to 14 days)
- International Delivery - Orders Over £90.00 - FREE
* Please note that orders must be placed by 1pm to receive delivery on the next working day. Orders placed on a Friday will be delivered on a Monday and orders placed on Saturday or Sunday will be dispatched on Monday for delivery on Tuesday.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
Help! I haven’t received my order!
Please do contact us at firstname.lastname@example.org if you have not received your order within the timeframes listed above and we'll do everything we can to help.