Privacy Policy
Our Commitment to your Privacy
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. According to GDPR legislation, we enter into a 'contract' with you to provide with goods or services.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We may send you emails about our store, new products, and other events and updates, in line with recent GDPR legislation.
Nouli Activewear Ltd is committed to protecting your privacy and ensuring that your visit to our website is completely secure. If you have any questions or problems with any aspect of our privacy policy, please contact us.
How Do You Get My Consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or once you are a customer, we will always provide with opportunities to opt out of further communications.
Collection of your Personal Information
Nouli Activewear Ltd only saves such personal information that is necessary for you to access and use our services. This personal information includes, but is not limited to, first and last name, email address, phone number, other payment processing information, and document creation data. Upon request, we will delete your personal information.
Shopify:
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is transferred to them and stored (in the United States) through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
All transactions carried out on bornnouli.com will be made in Great British Pounds (GBP£).
We accept Visa, MasterCard, Visa Debit, Visa Delta and American Express. You can also choose to pay using PayPal. When selecting Paypal at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to www.bornnouli.com
By completing your payment details you confirm that the credit or debit card being used is yours. For your security and to avoid any fraudulent transactions, your billing name and address must match that of the credit card used for payment. All fields indicated as compulsory must be completed. Please note that we may collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy and Cookie Policy.
Upon receiving your order, we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
· Pay Later.
Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.
When Do We Collect Information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.
Who is the controller of your personal data?
Nouli Activewear Ltd is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.
Log Data
We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.
How Do We Use This Information?
We will use your personal information only with the intent to deliver the services you request (such as to fulfill an order) and to understand you better and enhance your experience with Born Nouli. By analysing and monitoring your personal data we can be more relevant with our marketing and communication. Your personal information will be used in order to provide you with the requested products and services. This includes the use of information for completing transactions or communicating back to you. Credit card numbers are used only for payment processing and are not used for any other purpose.
- Fulfillment of your order
- To enhance future shopping experiences
- Customer support
- Product performance analysis
- Product development
- Communication and direct marketing
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Who We Share Your Personal Information With
We will NOT sell your name or personal information to anyone else. We DO NOT sell, rent or provide outside access to our mailing list at all. Nouli Activewear Ltd will not release your personal information to authorities unless required by law, search warrant, court order or fraud investigation. Nouli Activewear Ltd will share your information with third parties only to the extent necessary to provide the services and products requested by you. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.
What Are Your Rights?
Right to access:
You have the right to request information about the personal data we hold on you at any time.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Right to portability:
Whenever Born Nouli processes your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
Contacting us
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@bornnouli.com